Shipping & Payment

  
Welcome to the Gemstone Jewellery Designs online shop, where you can purchase attractive handmade sterling silver gemstone jewellery, featuring beautiful semi precious gemstones, freshwater pearls and crystals. Earrings, necklaces, bracelets and pendants are created with care and attention to detail, and orders are dispatched within 48 hours. 
 
Handmade jewellery items may take a little longer to dispatch during busy periods.
 
Postage Charges
We offer a flat rate postage cost of £1.95 per order, to all our UK customers for orders under the value of £20. 
 
Gemstone jewellery orders over the value of £20 will be charged a flat rate of £2.75 for recorded delivery post.
 
Jewellery orders over the value of £50 will be charged £3.75 postage.
 
A flat rate postage cost of £2.80 per order, is charged to our customers in France and Ireland.  
 
We also offer a first class recorded delivery service for £2.75 per order for delivery to a UK address.
                                
Payment Details  
Payment can be made using all major credit and debit cards, paypal, cheque or postal order. We use paypal to securely process all online debit/credit card payments.
Credit or debit card through PayPal
  
Payments made through paypal are entered via a secure web server, and the information provided by the customer is encrypted, so that it can not be read or intercepted. ( Please note that a paypal account is not required to make a payment using a debit or credit card. ) 
  
Refunds & Returns 
We hope that you will be pleased with your purchase from Gemstone Jewellery Designs. However if you are dissatisified with an item, we are always happy to help with an exchange or refund. Please inform us as soon as possible, and return the item to ourselves within 10 days from receipt of the order. The item must be returned in an unused and undamaged condition.  
                                                     
Contact Us 
Gemstone Jewellery Designs, Tuckingmill, Salisbury, SP3 6JD. 
Telephone : 01747 870578.
We are always happy to help with any questions or queries. Please use our Contact Us page to automatically submit by e-mail, any questions or queries that you may have.